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Renew her Girl Scout membership today!

Renew

Keep her engaged and inspired in challenging times

In challenging times, our Girl Scout grit shines the brightest. That’s why we’re prepared to be a source of consistency for you and your girl when you need it most.

As we navigate through the COVID-19 pandemic together, we’re working hard to ensure your girl has access to the Girl Scout experience she knows and loves in a way she can access right now. And as things continue to evolve and change, we’ll continue to adapt to meet her needs. 

We know many of the things she was looking forward to are canceled right now, but Girl Scouts is still happening. From home and online, for as long as she needs to, she can:

  • Keep the Girl Scout experience going and stay connected while earning badges through online activities with the NEW Girl Scouts at Home 
  • Participate in live virtual events and safe service projects that keep her engaged and inspired
  • Gain tangible, innovative problem-solving and life skills
  • Grow confidence in her outdoor skills and learn how to be a champion for the environment 
  • Expand her imagination through hands-on STEM activities 

The best part is that every experience and skill we can offer her right now will help her continue to be successful at school and in life when it’s time for us all to come together again. 

Because while we have to remain physically apart right now, connection is more important than ever. Whenever you’re ready to renew your Girl Scout membership, we’ll be here for you.


Early Bird Renewal

Whether you’re a girl member or a volunteer, you know how life-changing it is to be a Girl Scout — trying new things, developing key skills, connecting with others, and building confidence at every turn. So let’s keep the excitement going!

Recognizing that Girl Scout members and their families are experiencing unprecedented times, Gateway Council has adjusted our renewal timeline to kick off Early Bird Renewal on May 1. We want to ensure that girls, volunteers and parents have time to communicate and make plans for next year's Girl Scout experience.

MY20_EarlyBird_0501

If you have questions, please contact us any time at customercare@girlscouts-gateway.org or (877) 764-5237.


Need help?

Renew for Families

How to Renew:

  1. Click the 'Renew Today' button above
  2. Log In to MyGS
  3. Select the ‘Membership’ tab
  4. Change the box from ‘Current Year’ to ‘NEXT YEAR’
  5. Select members in your household to renew by choosing ‘RENEW’
  6. Check the box to reaffirm the Girl Scout Promise and Law
  7. Submit payment information
  8. Review and confirm renewals then submit
  9. Watch for the confirmation email
  10. Get ready for another amazing year!

Hint: Your username is the email address you used to join Girl Scouts. If you forgot your username or password, contact us for help.

Renew for Troops

How to Renew:

  1. Click the 'Renew Today' button above
  2. Log In to MyGS
  3. Select the ‘Troops’ tab
  4. Change the box from ‘Current Year’ to ‘NEXT YEAR’
  5. Select members in your troop to renew by choosing ‘RENEW’
  6. Check the box to reaffirm the Girl Scout Promise and Law
  7. Submit payment information
  8. Review and confirm renewals then submit
  9. Watch for the confirmation email
  10. Get ready for another amazing year!

Hint: Your username is the email address you used to join Girl Scouts. If you forgot your username or password, contact us for help.

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Your council’s Customer Care team can provide additional support.