Digital Cookie FAQ | Girl Scouts of Gateway Council
side menu icon

Digital Cookie FAQ

What is Digital Cookie?

Digital Cookie is the online platform girls can use to increase their sales. All Girl Scouts, from Daisies to Ambassadors, can customize their own page, creating their very own digital storefront. Customers order and pay for their cookies and have them shipped directly to their door! 

Why should my Girl Scout use Digital Cookie?

Girl Scouting moves at the speed of girls, and today’s girls are more connected than ever. Girls will learn digital marketing skills through fun games, activities and quizzes, and use technology in new and engaging ways. They’ll earn badges along the way and build even more skills than they would with traditional sales alone. Plus, girls can seriously boost their sales by reaching friends and family who might not live nearby.

Does my girl get credit for Digital Cookie purchases?

Yes! Cookies ordered through girls’ Digital Cookie sites are automatically calculated and applied to their total sales, and they count toward girls’ rewards. Troops also earn proceeds on all cookies sold, whether they’re sold in person or through Digital Cookie.

What cookies are available for purchase through Digital Cookie?

They're the same as the ones available for in-person sales! Customers can choose from Thin Mints, Tagalongs, Do-si-dos, Trefoils, Samoas, Savannah Smiles, gluten-free Toffee-tastic and S'mores. Customers can also donate cookies to Operation USO through Digital Cookie. They just enter the number of boxes to donate, pay $4 per donated box, and that's it! Customers never pay shipping on donated cookies, and the donation is handled entirely by GSGC staff — girls and volunteers don’t have to enter those orders or handle the cookies at all. 

How do customers connect with a girl’s Digital Cookie site?

Customers connect with girl’s Digital Cookie site by receiving email from her. It is not possible to search for a girl's site. All contact with customers must be initiated by the girl.

Where can cookies ordered on a girls Digital Order Card be shipped to?

Cookies can be shipped to the lower 48 states. For an additional fee, cookies can be shipped to Alaska, Hawaii and APO/FPO addresses. Unfortunately, international shipping is not available.

How long will it take to received cookie ordered through Digital Cookie?

Cookies ordered online should arrive 2-7 business days after the order has been placed.

Are there council jurisdictions on Digital Cookie?

No way! Customers around the country can order from a Girl Scout's Digital Cookie site. So if Grandma lives in Washington, an aunt lives in Tennessee, and an uncle lives in Texas — they can all give their Girl Scout their business! The girl, her troop and our council all receive the proceeds, regardless of where the order is placed/shipped.