Supporting Girl Scout Volunteers and Member Households through Go-Live
A system refresh is coming to the Girl Scout volunteer tools you use
— in December we'll go live with myAccount for all your Girl Scout
needs and we want to make sure you're prepared!
Here you'll find a detailed schedule from now through Go-Live, a
checklist you can use to prepare and information about what to expect
in the new system.
Download a printable version of this guide.
We're asking all volunteers and member households to be on the
lookout for regular emails and updates throughout this period and look
forward to supporting you throughout this transition. Members should
watch for an email from Girl Scouts in early December announcing the
debut of our refreshed member account management system, as well as
updated login information and instructions for accessing your
As always, we're here to support you. If you need help at any point
in the process, call us at (877) 764-5237 or email email@example.com.
Thank you for your patience while we work to enhance your Girl Scout
Preview the new system
Join Gateway Council staff and volunteers to learn more about the
exciting updates and improvements to Volunteer Systems! During this
sneak peek, you'll get an early look at the enhanced features and hear
about the timeline for implementing these updates. We'll provide
details about "downtime" of the current system and what you
need to know to keep your troop running smoothly.
Starting Nov. 18, Girl Scouts will begin system-wide updates that
will temporarily restrict the ability to complete many volunteer and
member related tasks and pause access to:
- Volunteer Toolkit (VTK)
- gsLearn (volunteer online
- Background check
completion and submission for processing
- New membership
registrations and membership renewals
Now through Nov. 17 — Go through the Member and Volunteer
Checklist to make sure you're prepared. All systems will remain
active and available during this time.
Nov. 18 — Downtime begins. Member platforms, including myGS,
Volunteer Toolkit and gsLearn will be unavailable.
Dec. 3-7 — Anticipated go-live window. Newly redesigned
experience will open to members.
Volunteer and member pre-downtime checklist
Be sure to complete these items if needed:
- Sign into My GS to visit and review your account ASAP!
- Submit trip applications for trips occurring between Nov.
18-Dec. 8 no later than Nov. 13.
- Submit any new or expired
background checks before Nov. 14.
- Complete necessary
trainings in gsLearn by Nov. 17.
- Renew memberships and
complete registration for new members no later than Nov. 18.